add issue form
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93
.github/ISSUE_TEMPLATE/bug_report.md
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---
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name: 🛠️ Bug report
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about: Create a report about a technical issue
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title: ''
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labels: ''
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assignees: ''
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---
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<!--
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Our bug tracker is ONLY for bugs. It is not for feature requests, questions, or comments.
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Please fill out this template with all the information you have. We can't do much without
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both the logs and a detailed description of what you've encountered. Please do your best!
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Please note that this tracker is only for bugs. Please try these locations if you have a question or comment:
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https://community.signalusers.org/
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http://support.signal.org/
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support@signal.org
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Lastly, be sure to preview your issue before saving. Thanks!
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-->
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- [ ] I have searched open and closed issues for duplicates
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<!--
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You can search all issues here:
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https://github.com/signalapp/Signal-Desktop/issues?utf8=%E2%9C%93&q=is%3Aissue
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Replace [ ] with [X] once you've searched
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-->
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- [ ] I am using Signal-Desktop as provided by the Signal team, not a 3rd-party package.
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<!--
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If you're using a 3rd-party package, please report it to them first.
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For flatpak:
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- https://github.com/flathub/org.signal.Signal/issues
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For snap:
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- https://github.com/snapcrafters/signal-desktop/issues
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For archlinux:
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- https://aur.archlinux.org/packages/signal-desktop-beta/
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etc.
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-->
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---
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### Bug Description
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<!-- Give an overall summary of the issue. -->
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### Steps to Reproduce
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<!-- Using bullet points, list the steps that reproduce the bug. -->
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1. step one
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2. step two
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3. step three
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Actual Result:
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<!-- Describe the details of the buggy behaviour. -->
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Expected Result:
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<!-- Describe in detail what the correct behavior should be. -->
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### Screenshots
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<!--
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How to take screenshots on all OSes: https://www.take-a-screenshot.org/
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You can drag and drop images into this text box.
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-->
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### Platform Info
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Signal Version:
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<!-- You can see Signal's version number at Help -> About or File -> About Signal Desktop -->
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Operating System:
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<!-- Instructions for finding your OS version are here: http://whatsmyos.com/ -->
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Linked Device Version:
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<!-- Android: Settings -> Help, iOS: Settings -> General -> About -->
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### Link to Debug Log
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<!--
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Immediately after the bug has happened, submit a debug log via View -> Debug Log, then copy that URL here.
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In most cases, a log from your other devices is also useful:
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Android: https://support.signal.org/hc/en-us/articles/360007318591#android_debug
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iOS: https://support.signal.org/hc/en-us/articles/360007318591#ios_debug
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-->
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115
.github/ISSUE_TEMPLATE/bug_report.yaml
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115
.github/ISSUE_TEMPLATE/bug_report.yaml
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name: 🛠️ Bug report
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description: Create a report about a technical issue
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body:
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- type: markdown
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attributes:
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value: |
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Our bug tracker is ONLY for bugs. It is not for feature requests, questions, or comments.
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Please fill out this template with all the information you have. We can't do much without
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both the logs and a detailed description of what you've encountered. Please do your best!
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|
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Please note that this tracker is only for bugs. Please try these locations if you have a question or comment:
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https://community.signalusers.org/
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http://support.signal.org/
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support@signal.org
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- type: checkboxes
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id: supported-version-and-no-duplicates
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attributes:
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label: "Using a supported version?"
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description: "Search issues here: https://github.com/signalapp/Signal-Desktop/issues"
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options:
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- label: I have searched searched open and closed issues for duplicates.
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required: true
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- label: I am using Signal-Desktop as provided by the Signal team, not a 3rd-party package.
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required: true
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- type: markdown
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attributes:
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value: |
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If you're using a 3rd-party package, please report it to them first.
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For Flatpak: https://github.com/flathub/org.signal.Signal/issues
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For Snap: https://github.com/snapcrafters/signal-desktop/issues
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For Arch Linux: https://aur.archlinux.org/packages/signal-desktop-beta/
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etc.
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- type: textarea
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id: description-of-bug
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attributes:
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label: Overall summary
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description: A clear and concise description of what the problem is that made you submit this report.
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placeholder: When trying to do this, then...
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validations:
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required: true
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- type: textarea
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id: steps-to-reproduce
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attributes:
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label: Steps to reproduce
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description: List the steps to reproduce the issue you are encountering.
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placeholder: |
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1. Go to any chat.
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2. Do thing A.
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3. Do thing B.
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4. Things look off.
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validations:
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required: true
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- type: textarea
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id: expected-result
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attributes:
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label: Expected result
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description: Describe in detail what the correct behavior should be.
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placeholder: It would display things correctly.
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validations:
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required: true
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- type: textarea
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id: actual-result
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attributes:
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label: Actual result
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description: Describe the details of the buggy behavior.
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placeholder: "It fails and displays the following error:"
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validations:
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required: true
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- type: textarea
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id: screenshots
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attributes:
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label: Screenshots
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description: "How to take screenshots on all Operating Systems: https://www.take-a-screenshot.org/"
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placeholder: You can drag and drop images into this text box.
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validations:
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required: false
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- type: input
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id: signal-version
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attributes:
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label: Signal version
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description: You can see Signal's version number at Help -> About or File -> About Signal Desktop
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placeholder: 6.30.2
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validations:
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required: true
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- type: input
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id: os
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attributes:
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label: Operating system
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description: "Instructions for finding your OS version are here: http://whatsmyos.com/"
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placeholder: Windows 11
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validations:
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required: true
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- type: input
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id: linked-device
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attributes:
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label: Linked device version
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description: "Android: Settings -> Help, iOS: Settings -> General -> About"
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placeholder: Windows 11
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validations:
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required: true
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- type: textarea
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id: debug-log
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attributes:
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label: Link to debug log
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description: |
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Immediately after the bug has happened, submit a debug log via View -> Debug Log, then copy that URL here.
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|
In most cases, a log from your other devices is also useful:
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Android: https://support.signal.org/hc/en-us/articles/360007318591#android_debug
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iOS: https://support.signal.org/hc/en-us/articles/360007318591#ios_debug
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placeholder: Paste your link or debug log file here.
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validations:
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required: false
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