diff --git a/main.js b/main.js
index 8ac3f5d705..535d1c9a30 100644
--- a/main.js
+++ b/main.js
@@ -37,6 +37,7 @@ const {
   protocol: electronProtocol,
   session,
   shell,
+  systemPreferences,
 } = electron;
 
 const appUserModelId = `org.whispersystems.${packageJson.name}`;
@@ -879,6 +880,24 @@ app.on('ready', async () => {
   logger.info('app ready');
   logger.info(`starting version ${packageJson.version}`);
 
+  // This logging helps us debug user reports about broken devices.
+  {
+    let getMediaAccessStatus;
+    // This function is not supported on Linux, so we have a fallback.
+    if (systemPreferences.getMediaAccessStatus) {
+      getMediaAccessStatus = systemPreferences.getMediaAccessStatus.bind(
+        systemPreferences
+      );
+    } else {
+      getMediaAccessStatus = _.noop;
+    }
+    logger.info(
+      'media access status',
+      getMediaAccessStatus('microphone'),
+      getMediaAccessStatus('camera')
+    );
+  }
+
   if (!locale) {
     const appLocale = process.env.NODE_ENV === 'test' ? 'en' : app.getLocale();
     locale = loadLocale({ appLocale, logger });