signal-desktop/.github/ISSUE_TEMPLATE/bug_report.yaml

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name: 🛠️ Bug report
description: Create a report about a technical issue
body:
- type: markdown
attributes:
value: |
Our bug tracker is ONLY for bugs. It is not for feature requests, questions, or comments.
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Please try these locations if you have a question or comment:
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https://community.signalusers.org/
http://support.signal.org/
support@signal.org
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Please fill out this template with all the information you have. We can't do much without
both the logs and a detailed description of what you've encountered. Please do your best!
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- type: checkboxes
id: supported-version-and-no-duplicates
attributes:
label: "Using a supported version?"
description: "Search issues here: https://github.com/signalapp/Signal-Desktop/issues"
options:
- label: I have searched searched open and closed issues for duplicates.
required: true
- label: I am using Signal-Desktop as provided by the Signal team, not a 3rd-party package.
required: true
- type: markdown
attributes:
value: |
If you're using a 3rd-party package, please report it to them first.
For Flatpak: https://github.com/flathub/org.signal.Signal/issues
For Snap: https://github.com/snapcrafters/signal-desktop/issues
For Arch Linux: https://aur.archlinux.org/packages/signal-desktop-beta/
etc.
- type: textarea
id: description-of-bug
attributes:
label: Overall summary
description: A clear and concise description of what the problem is that made you submit this report.
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placeholder:
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validations:
required: true
- type: textarea
id: steps-to-reproduce
attributes:
label: Steps to reproduce
description: List the steps to reproduce the issue you are encountering.
placeholder: |
1. Go to any chat.
2. Do thing A.
3. Do thing B.
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4. Things look off because...
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validations:
required: true
- type: textarea
id: expected-result
attributes:
label: Expected result
description: Describe in detail what the correct behavior should be.
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placeholder:
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validations:
required: true
- type: textarea
id: actual-result
attributes:
label: Actual result
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description: Describe the details of the buggy behavior. Please include all error messages!
placeholder:
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validations:
required: true
- type: textarea
id: screenshots
attributes:
label: Screenshots
description: "How to take screenshots on all Operating Systems: https://www.take-a-screenshot.org/"
placeholder: You can drag and drop images into this text box.
validations:
required: false
- type: input
id: signal-version
attributes:
label: Signal version
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description: You can see Signal's version number on the About screen (available from the File, Help, or Signal menu depending on your OS)
placeholder:
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validations:
required: true
- type: input
id: os
attributes:
label: Operating system
description: "Instructions for finding your OS version are here: http://whatsmyos.com/"
placeholder: Windows 11
validations:
required: true
- type: input
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id: primary-device
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attributes:
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label: Version of Signal on your phone
description: "Android: Settings->Help, iOS: Settings->General->About"
placeholder:
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validations:
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required: false
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- type: textarea
id: debug-log
attributes:
label: Link to debug log
description: |
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Immediately after the bug has happened, submit a debug log via View->Debug Log, then copy that URL here.
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In most cases, a log from your other devices is also useful:
Android: https://support.signal.org/hc/en-us/articles/360007318591#android_debug
iOS: https://support.signal.org/hc/en-us/articles/360007318591#ios_debug
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placeholder:
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validations:
required: false