2021-01-16 00:00:30 +00:00
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---
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name: 🛠️ Bug report
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about: Create a report about a technical issue
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title: ''
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labels: ''
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assignees: ''
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---
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2018-01-09 23:31:23 +00:00
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<!--
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2021-01-16 00:00:30 +00:00
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Our bug tracker is ONLY for bugs. It is not for feature requests, questions, or comments.
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2018-01-09 23:31:23 +00:00
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Please fill out this template with all the information you have. We can't do much without
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2018-12-13 19:06:11 +00:00
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both the logs and a detailed description of what you've encountered. Please do your best!
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2016-02-20 00:35:15 +00:00
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2021-01-16 00:00:30 +00:00
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Please note that this tracker is only for bugs. Please try these locations if you have a question or comment:
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2016-03-29 20:37:47 +00:00
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2018-02-28 20:50:56 +00:00
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https://community.signalusers.org/
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2018-01-09 23:31:23 +00:00
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http://support.signal.org/
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2018-07-05 18:23:29 +00:00
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support@signal.org
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2016-02-20 00:35:15 +00:00
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2018-01-09 23:31:23 +00:00
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Lastly, be sure to preview your issue before saving. Thanks!
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-->
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2016-02-20 00:35:15 +00:00
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2020-01-08 17:44:54 +00:00
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- [ ] I have searched open and closed issues for duplicates
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2020-11-18 15:15:42 +00:00
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<!--
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You can search all issues here:
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https://github.com/signalapp/Signal-Desktop/issues?utf8=%E2%9C%93&q=is%3Aissue
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Replace [ ] with [X] once you've searched
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-->
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2021-09-08 05:48:04 +00:00
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- [ ] I am using Signal-Desktop as provided by the Signal team, not a 3rd-party package.
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<!--
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If you're using a 3rd-party package, please report it to them first.
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For flatpak:
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- https://github.com/flathub/org.signal.Signal/issues
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For snap:
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2021-11-10 21:13:38 +00:00
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- https://github.com/snapcrafters/signal-desktop/issues
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2021-09-08 05:48:04 +00:00
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For archlinux:
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- https://aur.archlinux.org/packages/signal-desktop-beta/
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etc.
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-->
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2016-02-20 00:35:15 +00:00
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2018-05-01 22:37:21 +00:00
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---
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2016-02-20 00:35:15 +00:00
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2018-12-13 19:06:11 +00:00
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### Bug Description
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2018-01-09 23:31:23 +00:00
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<!-- Give an overall summary of the issue. -->
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2018-12-13 19:06:11 +00:00
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### Steps to Reproduce
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2016-03-29 20:37:47 +00:00
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2018-01-09 23:31:23 +00:00
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<!-- Using bullet points, list the steps that reproduce the bug. -->
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2018-05-01 22:37:21 +00:00
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1. step one
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2. step two
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3. step three
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2018-12-13 19:06:11 +00:00
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Actual Result:
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2018-05-01 22:37:21 +00:00
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2018-01-09 23:31:23 +00:00
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<!-- Describe the details of the buggy behaviour. -->
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2018-12-13 19:06:11 +00:00
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Expected Result:
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2018-05-01 22:37:21 +00:00
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<!-- Describe in detail what the correct behavior should be. -->
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2016-02-20 00:35:15 +00:00
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### Screenshots
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2018-01-09 23:31:23 +00:00
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How to take screenshots on all OSes: https://www.take-a-screenshot.org/
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You can drag and drop images into this text box.
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-->
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2016-02-20 00:35:15 +00:00
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2018-12-13 19:06:11 +00:00
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### Platform Info
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2018-01-09 23:31:23 +00:00
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2018-12-13 19:06:11 +00:00
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Signal Version:
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2018-05-01 22:37:21 +00:00
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2018-01-09 23:31:23 +00:00
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<!-- You can see Signal's version number at Help -> About or File -> About Signal Desktop -->
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Operating System:
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2018-05-01 22:37:21 +00:00
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2018-01-09 23:31:23 +00:00
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<!-- Instructions for finding your OS version are here: http://whatsmyos.com/ -->
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2018-12-13 19:06:11 +00:00
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Linked Device Version:
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2018-01-09 23:31:23 +00:00
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2021-08-27 21:53:54 +00:00
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<!-- Android: Settings -> Help, iOS: Settings -> General -> About -->
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2016-02-20 00:35:15 +00:00
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2018-12-13 19:06:11 +00:00
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### Link to Debug Log
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2018-01-09 23:31:23 +00:00
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<!--
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Immediately after the bug has happened, submit a debug log via View -> Debug Log, then copy that URL here.
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In most cases, a log from your other devices is also useful:
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2018-12-13 19:06:11 +00:00
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Android: https://support.signal.org/hc/en-us/articles/360007318591#android_debug
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iOS: https://support.signal.org/hc/en-us/articles/360007318591#ios_debug
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2018-01-09 23:31:23 +00:00
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-->
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