2021-03-22 15:07:16 +00:00
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name: Server crash or Stacktrace
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description: Report server crashes or scary stacktraces
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2021-10-02 18:42:35 +00:00
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labels: [ "status: needs triage" ]
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2021-03-22 15:07:16 +00:00
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body:
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2021-03-22 15:16:57 +00:00
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- type: textarea
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2021-03-22 15:07:16 +00:00
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attributes:
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label: Stack trace
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description: |
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We need all of the stack trace! Do not cut off parts of it. Please do not use attachments.
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If you prefer, you can use a paste site like https://paste.gg.
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value: |
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```
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paste your stack trace or a paste.gg link here!
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```
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placeholder: Please don't remove the backticks; it makes your issue a lot harder to read!
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validations:
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required: true
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2021-10-02 18:42:35 +00:00
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2021-03-22 15:07:16 +00:00
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- type: textarea
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attributes:
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2021-10-02 18:42:35 +00:00
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label: Plugin and Datapack List
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description: |
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All plugins and datapacks running on your server.
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To list plugins, run `/plugins`. For datapacks, run `/datapack list`.
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2021-03-22 15:07:16 +00:00
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validations:
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required: true
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2021-10-02 18:42:35 +00:00
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- type: textarea
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attributes:
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label: Actions to reproduce (if known)
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description: This may include a build schematic, a video, or detailed instructions to help reconstruct the issue. Anything helps!
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validations:
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required: false
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2021-10-02 18:42:35 +00:00
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2021-03-22 15:07:16 +00:00
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- type: textarea
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attributes:
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label: Paper version
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description: |
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Run `/version` on your server and **paste** the full, unmodified output here.
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"latest" is *not* a version; we require the output of `/version` so we can adequately track down the issue.
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Additionally, do NOT provide a screenshot, you MUST paste the entire output.
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<details>
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<summary>Example</summary>
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```
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> version
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[20:34:42 INFO]: This server is running Paper version git-Paper-540 (MC: 1.16.5) (Implementing API version 1.16.5-R0.1-SNAPSHOT)
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[20:34:42 INFO]: Checking version, please wait...
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[20:34:42 INFO]: Previous version: git-Paper-538 (MC: 1.16.5)
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[20:34:42 INFO]: You are running the latest version
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```
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</details>
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validations:
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2021-06-21 22:18:07 +00:00
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required: true
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2021-03-22 15:07:16 +00:00
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2021-05-05 03:00:10 +00:00
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- type: textarea
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2021-03-22 15:07:16 +00:00
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attributes:
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2021-05-05 03:00:10 +00:00
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label: Other
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description: |
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2021-03-22 15:07:16 +00:00
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Please include other helpful information below, if any.
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The more information we receive, the quicker and more effective we can be at finding the solution to the issue.
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2021-05-05 03:00:10 +00:00
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validations:
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required: false
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2021-10-02 18:42:35 +00:00
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- type: markdown
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attributes:
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value: |
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Before submitting this issue, please ensure the following:
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2023-04-05 00:06:59 +00:00
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1. You are running the latest version of Paper from [our downloads page](https://papermc.io/downloads/paper).
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2021-10-02 18:42:35 +00:00
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2. Your version of Minecraft is supported by Paper.
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If your server crash log contains `DO NOT REPORT THIS TO PAPER`, please ask in our
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[Discord](https://discord.gg/papermc) before opening this issue. These messages are informing you of server
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lag and providing debug information.
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