From f5ed6c36cc45827d8a73094500a9fe8346793ac0 Mon Sep 17 00:00:00 2001
From: Zeke Sikelianos <zeke@sikelianos.com>
Date: Tue, 18 Jul 2017 13:23:03 -0700
Subject: [PATCH] add installation advice to FAQ

---
 docs/faq.md | 15 +++++++++++++++
 1 file changed, 15 insertions(+)

diff --git a/docs/faq.md b/docs/faq.md
index abeac23f76ed..d8c74e07c605 100644
--- a/docs/faq.md
+++ b/docs/faq.md
@@ -1,5 +1,20 @@
 # Electron FAQ
 
+## Why am I having trouble installing Electron?
+
+When running `npm install electron`, some users occasionally encounter 
+installation errors.
+
+In almost all cases, these errors are the result of network problems and not 
+actual issues with the `electron` npm package. Errors like `ELIFECYCLE`, 
+`EAI_AGAIN`, `ECONNRESET`, and `ETIMEDOUT` are all indications of such 
+network problems.  The best resolution is to try switching networks, or 
+just wait a bit and try installing again.
+
+You can also attempt to download Electron directly from 
+[electron/electron/releases](https://github.com/electron/electron/releases) 
+if installing via `npm` is failing.
+
 ## When will Electron upgrade to latest Chrome?
 
 The Chrome version of Electron is usually bumped within one or two weeks after